1. Introduction

Welcome to MKC Shipping. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

2. Information We Collect

We may collect the following personal data:

• Name, email address, phone number (via contact forms)

• Technical data (IP address, browser type, device information)

• Cookies and tracking data (Google Analytics, Facebook Pixel)

• Transaction details related to our services

• Any additional information you provide voluntarily

3. How We Use Your Data

We use your data for the following purposes:

• Responding to inquiries and providing our services

• Improving our website through analytics

• Marketing and advertising purposes (Facebook Pixel, Google Ads)

• Compliance with legal obligations

• Preventing fraud and ensuring security

4. Legal Basis for Processing

We process personal data under the following legal grounds:

• Consent: When you agree to provide your data for marketing purposes

• Contractual Necessity: To fulfill our obligations when providing services

• Legal Obligation: When required by law

• Legitimate Interest: For improving our services and security

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings. We categorize cookies as follows:

• Essential Cookies: Required for website functionality

• Analytical Cookies: Used to analyze website performance

• Marketing Cookies: Used for personalized advertising

You have the right to manage your cookie preferences and withdraw consent at any time through your browser settings or by using our cookie management tool.

6. Data Retention

We retain personal data only as long as necessary for:

• Providing our services

• Legal and tax compliance

• Security and fraud prevention

After this period, we securely delete or anonymize the data.

7. Data Sharing & Security

We do not sell or rent your data. We only share data with trusted third parties when necessary, such as:

• Logistics partners for shipment handling

• IT service providers for website maintenance

• Legal authorities when required by law

We implement strict security measures, including encryption, secure servers, and access controls, to protect your personal information.

8. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission

• Compliance with data protection laws applicable to the country of transfer

• Other legally approved mechanisms to ensure data security

9. Your Rights (GDPR Compliance)

You have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Withdraw consent for marketing communications

• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

• Request data portability in a structured, machine-readable format

To exercise your rights, contact us at info@mkcshipping.nl.

10. Complaints & Dispute Resolution

If you believe your rights have been violated, you can:

• Contact us directly at info@mkcshipping.nl

• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website: https://autoriteitpersoonsgegevens.nl

• Seek legal recourse under applicable data protection laws

11. Contact Us

If you have any questions, contact us at:

• Email: info@mkcshipping.nl

• Phone: +31684768459

• Address: Laboratoriumplein 6, 7411CH, Deventer, The Netherlands

This policy is subject to periodic updates. Please review it regularly.